Net Expansion Rate (NER)

Revenue growth from existing customers - a measure of “Growth Endurance”.

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    Typically globally leading Enterprise SaaS companies expand their revenues from existing companies ~10-20% Y-o-Y

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    Dollar-Based Net Expansion Rates for CGES companies have remained resilient at ~110% over the last two years, indicating that existing customers continue to expand spending despite a more measured macro environment.

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    The stability of this metric underscores the sticky nature of Enterprise SaaS products and their ability to drive durable growth through cross-sell and upsell opportunities.